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  • Consider Cincinnati Service

    Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood. We send additional Cincinnati associates after a natural disaster strikes to quickly handle claims in person and to restore your lifestyle and peace of mind.

    From helping you back on your feet after a claim, to helping your family or business reduce risk, they treat each service request with the care they would show a neighbor. We focus on building a relationship with you, not just completing a transaction. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of NAIC.org.

    My field claims representative acted quickly to assist me.

    Let Others Tell You About Us

    Consider what policyholders and claimants are saying about their experiences with Cincinnati.

    • From David W., a business and personal policyholder, client of Marsh & McLennan Agency, LLC, Dayton, OH: “Thank you to our field claims representative for his service and follow-up on this matter. My wife and I have been with Cincinnati since we moved back to Ohio 30 years ago. This is my first big claim and hopefully the last. Our company has been with Cincinnati because of our agency for over 30 years. When we started the company, we had four vehicles, now we have over 60 and lots of coverages.”


    • From Archie H., a personal policyholder, client of AssuredPartners of Missouri, LLC, Saint Louis, MO: “I have been a loyal customer of Cincinnati Insurance for many years now. Our field claims representative has come to my rescue on two occasions since I’ve been an insured. When notified of my accident, he acted quickly to assist me. He is very good at calming down his clients in tense situations. With me, he was very professional, but used a little humor to perk me up. He showed that he cared about me and everything that was involved. Even though I never want to have another accident, I am proud to pay my premium every pay period.”

    See more testimonials

    Share Your Cincinnati Experience 

    Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent. Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

    Contact an Agent

    Find an independent agent representing Cincinnati, and together we’ll customize a specialized insurance program to protect your lifestyle, assets or business.


    Making It Right After a Hurricane

    Coming Home Again After a Fire

    There When You Need Us

    Restoring a Community Landmark

    Find An Agency